Effective Date: January 1, 2026
Bluethium is committed to delivering high-quality services and maintaining client satisfaction. This Refund & Returns Policy outlines the conditions under which refunds may be issued.
1. Nature of Services
Bluethium provides SEO and website optimization services, including but not limited to:
- Technical SEO Implementation
- SEO Audits
- On-Page SEO Optimization
- Website Structure and Performance Optimization
Due to the customized and non-tangible nature of these services, refunds are limited and subject to the conditions outlined below.
2. Refund Eligibility
Refunds may be considered only under the following circumstances:
- The project has not yet started
- A cancellation request is made within 24–48 hours of payment
- Bluethium is unable to deliver the agreed service due to internal limitations
All refund requests must be submitted in writing.
3. Non-Refundable Services
- Completed or delivered work
- Partially completed projects
- Services that have already been initiated
- Custom implementation, optimization, or content work
- Monthly or ongoing services after billing has started
4. Partial Refunds
Partial refunds may be issued in certain cases:
- If a project is canceled after work has begun
- Based on the percentage of work completed
- After deducting time, resources, and administrative costs
5. Revisions Instead of Refunds
If you are not satisfied with the delivered work:
- Revisions are provided according to the agreed scope or package
- Feedback must be clear and submitted in a timely manner
- Additional revisions may incur extra charges
6. Project Cancellation
- All cancellations must be requested in writing
- Work completed up to the cancellation date will be billed
- Any eligible refund will be processed accordingly
7. No Returns Policy
Bluethium provides digital services only. As no physical goods are sold, returns are not applicable.
8. Chargebacks & Disputes
We encourage clients to contact us first to resolve any issues. Filing a chargeback without prior communication may result in:
- Suspension of services
- Termination of ongoing projects
- Further action if necessary
9. Processing of Refunds
- Approved refunds are processed within 5–10 business days
- Refunds are issued using the original payment method
- Processing times may vary depending on the payment provider
10. Contact Us
If you have any questions regarding this policy, please contact us:
Bluethium
Email: info@bluethium.com
Phone: +1 5053643775
Address: 1209 MOUNTAIN RD PL NE STER ALBUQUERQUE NM 87110 States
Final Note
By purchasing or using our services, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.
